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Dudley Building Society signs with Ohpen for mortgage originations | NPM Capital

Everything is Digital
May 16, 2023
Dudley Building Society signs with Ohpen for mortgage originations | NPM Capital

Ohpen, a market leading provider of cloud-based banking solutions today announced that Dudley Building Society has selected its mortgage origination and intermediary portal to transform its core mortgage proposition.

Dudley Building Society has been providing mortgages for 165 years, providing solutions for applicants with complex requirements across England and Wales. The Society offers criteria-led, specialist mortgages, supported by human, common sense underwriting and a strong focus on intermediary service levels. 

Dudley is continuing to invest in improving its service proposition for intermediaries and has decided to transform its digital platform following intermediary feedback. With investment underway in its distribution and business development team in early 2023, its strategic intent is to now significantly step up service to intermediaries by innovating its mortgage origination journey, with a focus on improving the speed and efficiency of the decision in principle and application process. 

Ohpen, headquartered in the Netherlands, has been providing fully digital, cloud-native core banking solutions since 2009 with mortgage solutions delivering seamless digital mortgages processes from application to servicing. Ohpen’s UK division has been operating since 2021 and has generated significant interest with its highly functional solution. 

James Paterson, Chief Executive of Dudley Building Society, said: “The Society is in the process of building out a new customer experience framework, with improvements to our intermediary application journey playing a key part of this. We’ve recognized that there is opportunity to enhance our intermediary experience through the digital innovation of our originations platform, which is why we approached Ophen.” 

James continued, “We selected Ohpen after seeing their experience in serving European financial institutions. Their intuitive platform provides the flexibility that we require, as a lender that serves the needs of applicants with more complex circumstances. The introduction of this platform will improve our digital intermediary experience, increase speed, efficiency and productivity, and propel us to the forefront of mortgage experiences in the digital era.” 

Jerry Mulle, UK Managing Director at Ohpen, commented: “We are delighted that Dudley has selected our platform and proud to support them as the society seeks to leverage Ohpen’s API-first technology to deliver leading digital capabilities for its members, colleagues and intermediaries.” 

“At Ohpen we’ve been employing digital thinking since our inception to deliver friction-free and highly automated processes to enable lenders like Dudley to process mortgage applications far more efficiently and dramatically improve their time to offer.” 

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